Call Center Glossary: Product Recall

Standard

Product Recall: Product Recall is a request by a manufacturer, distributor, or maker of a brand to cease using, return and/or discard all products containing an unsafe or defective ingredient or part. Product Recalls are widely publicized to alert consumers and usually include a hotline for consumers to learn more about the recall. To learn more about AnswerNet’s Product Recall Services, Click Here!

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