(June 11, 2013) Willow Grove, Pa. – Gary Pudles, President and CEO of AnswerNet, has been awarded the 2013 Association of TeleServices International (ATSI) President’s Award. The award was presented by ATSI President, Maryann Wetmore, during the 2013 ATSI Conference. The President’s Award is reserved for those who have demonstrated continuing exceptional service and support to companies and colleagues in the call center industry.
Pudles has been involved with ATSI since AnswerNet opened its doors in 1998. He is an active member in the organization, having been a presenter at their annual conferences over the years, hosting their annual conference red carpet event and sitting on several committees including the Annual Convention, Government Relations and Learning by Association (LBA) Award Committee. He credits ATSI for helping him grow as a call center leader.
“I am honored to receive this award,” says Pudles. “The ATSI organization has always been a great resource for me and my company. I am inspired by the people and the opportunities it provides for those in the telecommunications industry; I am always happy and grateful to be invited to participate and provide guidance or feedback when asked.”
This was not the only honor AnswerNet received at the 2013 ATSI Conference. AnswerNet’s Phoenix, AZ office won the ATSI Award of Excellence for the 16th consecutive year. The award is given to call centers that consistently provide outstanding service to their clients.
AnswerNet is the world’s largest privately held telemessaging (telephone answering) firm and full-service provider of inbound, outbound, electronic and business process outsourcing (BPO) call center services. AnswerNet operates over 50 contact centers within North America and has one near-shore location. AnswerNet provides a wide range of services, from its core capabilities of telephone answering, hotlines, customer service sales, lead qualification and market research to a variety of business process outsourcing options including CRM hosting, email management, and order processing. The company processes more than 60 million contacts every year, for a client base of 35,000. AnswerNet’s award-winning approach has been recognized many times, including in Inc. Magazine’s annual “Inc. 500 List of Fastest Growing Private Companies,” Customer Interaction Solutions Magazine’s “Top 50 Teleservices Agencies” and SmartCEO Magazine’s “List of Best-Run Companies.”