Home » Acquisitions

AnswerNet Acquires TACTION Inc.

(December 2, 2014) Willow Grove, PA ─ AnswerNet , a full-service provider of inbound, outbound and automated call center and business process outsourcing (BPO) services, has acquired the TACTION business from New England 800. TACTION is a customer service contact center formerly located in Waldoboro, Maine, now operating in Rockland, Maine. TACTION provides inbound customer service for a variety of clients, specializing in resolving customer complaints, return merchandise, and other client-related services for major travel…

Read More »

AnswerNet Launches New Site in Costa Rica

(June 14, 2013) Willow Grove, Pa. – AnswerNet, the world’s largest privately held telemessaging firm and full-service provider of inbound, outbound, electronic and business process outsourcing (BPO) contact center services, launches a new location in Costa Rica this month. Adding to its existing locations throughout the U.S. and Canada, AnswerNet continues to grow its business by offering a complete suite of call center services at a variety of locations to suit every client need. AnswerNet’s…

Read More »

AnswerNet Expands its Services in Massachusetts

AnswerNet proudly announces the addition of Exchange Network of Billerica, Massachusetts to its growing family of telephone answering services and call centers. “We are extremely pleased to bring Exchange Network and its employees on board with AnswerNet,” says AnswerNet President and CEO Gary A. Pudles. “Exchange Network has done a great job of providing premier telephone answering and call center services to its clients throughout the Merrimack Valley and New England for over 60 years.”…

Read More »

Buy! Sell! Grow!

One way to start or grow your business is through acquisitions. In some situations, the cost of acquisitions can be less than the cost of generating sales. Furthermore, using an acquisition to start your business can often lessen some of the risk associated with new businesses. Over the last 20 years, I have been involved in the purchase and sale of over 50 closely held and family-owned businesses. In some cases, the transactions were easy…

Read More »