AnswerNet’s Gary Pudles Honored with ATSI Hall of Fame Award


June 30, 2016, Willow Grove, PA — Gary Pudles, President and CEO of AnswerNet, was inducted into the Association of TeleServices International (ATSI) Hall of Fame this month, at the Association of TeleServices International Conference held in Tampa, Fla. The ATSI Hall of Fame Award is given to deserving individuals in appreciation for their contributions to the teleservices industry over a significant number of years.

Pudles was presented with this honor for his years of service at ATSI, having been involved with ATSI since AnswerNet was founded in 1998. His involvement has included Chairing the Legislative Affairs Committee, Chairing the Owners Forum/Executive Managers Forum Committee, serving on the ATSI Board and serving on numerous committees including the HIPAA Subcommittee and the Conference Committee. Currently, Pudles is a Lifetime Trustee and Board Member of the ATSI Education Foundation, which helps fund educational initiatives for the Industry such as the recently released ATSI University.

“I have worked with Gary for a long time,” says Josue Leon, ATSI’s president-elect. “It was great to see him receive this award. He exemplifies the core attributes we look for when presenting the Hall of Fame award — dedication and leadership that strive to improve the call center industry.”

Pudles has long been an advocate for business management education, including holding teaching roles at the University of Pennsylvania and at other industry association meetings. He states, “One of my personal missions in life is to help people and businesses execute better because business is more fun when the business operates well and profitably.”

To learn more about ATSI and its award programs, please visit To learn more about Gary Pudles or AnswerNet, please visit

Call Center Father and Son to Present at 2016 National Amtelco Equipment Owners Association Conference


February 16, 2016, Willow Grove, PA ─ Gary Pudles, President and CEO of AnswerNet, will present “Corporate Culture/Core Values: How to Maintain Them” at this year’s National Amtelco Equipment Owners (NAEO) Conference. Pudles is an ideal presenter on this topic, as AnswerNet has been honored recently with a SmartCEO Corporate Culture Award for its creative, collaborative workplace. Having grown the company partially through acquisitions, Pudles is a veteran at integrating corporate cultures to ultimately result in a stronger company.

“When I first started AnswerNet, my goal was to be the nicest big company in the call center industry,” says Gary Pudles. “We have successfully maintained that and other aspects of our corporate culture by looking at how our acquired companies operate to find and adopt their best practices then help them to implement some of our own.”

Taking after his father, Jesse Pudles, son of Gary Pudles, will present “The Importance of the Positive Coach Approach in a Technologically Driven World.” Jesse, a recent graduate of Chapman University, is a coach for McKee Consulting. Like Gary, he too is excited to share tips and tools to help improve call center relations.

The NAEO Conference will be held in San Diego, CA, from February 28 to March 2, 2016. Gary Pudles will present on March 1, 2016 from 4:00 p.m. to 5:00 p.m. Jesse Pudles will present on March 1 from 11:00 a.m. to 12:00 p.m. For more information, please visit the NAEO website at


AnswerNet is a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services. AnswerNet has more than 25 call centers in 18 states and two Canadian provinces, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualifications and market research. These are only a small selection of contact management solutions provided to thousands of clients, for which we process millions of contacts every year. AnswerNet has been recognized as an award-winning service by Inc. magazine’s Annual “Inc. 500 List of Fastest Growing Private Companies” and Customer Interaction Solutions magazine’s “Top 50 Teleservices Agencies.” AnswerNet was also named a “Best Run Company” and was honored with a Corporate Culture Award by SmartCEO magazine. For more information about AnswerNet, visit