AnswerNet’s Gary Pudles Honored with ATSI Hall of Fame Award


June 30, 2016, Willow Grove, PA — Gary Pudles, President and CEO of AnswerNet, was inducted into the Association of TeleServices International (ATSI) Hall of Fame this month, at the Association of TeleServices International Conference held in Tampa, Fla. The ATSI Hall of Fame Award is given to deserving individuals in appreciation for their contributions to the teleservices industry over a significant number of years.

Pudles was presented with this honor for his years of service at ATSI, having been involved with ATSI since AnswerNet was founded in 1998. His involvement has included Chairing the Legislative Affairs Committee, Chairing the Owners Forum/Executive Managers Forum Committee, serving on the ATSI Board and serving on numerous committees including the HIPAA Subcommittee and the Conference Committee. Currently, Pudles is a Lifetime Trustee and Board Member of the ATSI Education Foundation, which helps fund educational initiatives for the Industry such as the recently released ATSI University.

“I have worked with Gary for a long time,” says Josue Leon, ATSI’s president-elect. “It was great to see him receive this award. He exemplifies the core attributes we look for when presenting the Hall of Fame award — dedication and leadership that strive to improve the call center industry.”

Pudles has long been an advocate for business management education, including holding teaching roles at the University of Pennsylvania and at other industry association meetings. He states, “One of my personal missions in life is to help people and businesses execute better because business is more fun when the business operates well and profitably.”

To learn more about ATSI and its award programs, please visit To learn more about Gary Pudles or AnswerNet, please visit Medical Answering Services Website Gets Facelift


May 17, 2016, Willow Grove, PA ─ Following the rollout of several innovative call center technologies applicable to the medical field, leading call center provider, AnswerNet, has launched a new and improved website for its Advanced Doctors’ Answering and Messaging Services. will better provide doctors, hospitals, dentists and others in healthcare with information on outsourcing medical answering services. is designed to help those in the medical industry to discover new call center tools that can help improve customer service while lowering their practice’s or hospital’s costs. Some highlights will include infographics, research and white papers on HIPAA-compliant live telephone answering, medical appointment scheduling, virtual receptionist and patient reminder services. Additionally, any website visitor can quickly and easily contact AnswerNet for pricing through the website.

Gary Pudles, AnswerNet’s President and CEO, stated, “We offer a comprehensive array of services for all corners of the healthcare arena. This new, easier-to-navigate website shows how answering services can benefit virtually anyone throughout the industry.”

The site now features a cleaner, more contemporary design and adjusts to the website visitor’s device and platform (desktop to mobile phone). The design is the result of a mobile-first approach that allows AnswerNet to deliver a consistent experience for those in the medical field on computer, tablet or handset. To learn more, visit

AnswerNet is a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services. AnswerNet has more than 25 call centers in 18 states and two Canadian provinces, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualifications and market research. These are only a small selection of contact management solutions provided to nearly 10,000 clients, for which we process over 30 million contacts every year. AnswerNet has been recognized as an award-winning service by Inc. magazine’s Annual “Inc. 500 List of Fastest Growing Private Companies” and Customer Interaction Solutions magazine’s “Top 50 Teleservices Agencies.” AnswerNet was also named a “Best Run Company” by SmartCEO magazine. For more information about AnswerNet, visit