Tag: Acquisitions

AnswerNet Acquires TACTION Inc.

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(December 2, 2014) Willow Grove, PA ─ AnswerNet , a full-service provider of inbound, outbound and automated call center and business process outsourcing (BPO) services, has acquired the TACTION business from New England 800. TACTION is a customer service contact center formerly located in Waldoboro, Maine, now operating in Rockland, Maine. TACTION provides inbound customer service for a variety of clients, specializing in resolving customer complaints, return merchandise, and other client-related services for major travel…

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AnswerNet Expands its Services in Massachusetts

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AnswerNet proudly announces the addition of Exchange Network of Billerica, Massachusetts to its growing family of telephone answering services and call centers. “We are extremely pleased to bring Exchange Network and its employees on board with AnswerNet,” says AnswerNet President and CEO Gary A. Pudles. “Exchange Network has done a great job of providing premier telephone answering and call center services to its clients throughout the Merrimack Valley and New England for over 60 years.”…

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Buy! Sell! Grow!

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One way to start or grow your business is through acquisitions. In some situations, the cost of acquisitions can be less than the cost of generating sales. Furthermore, using an acquisition to start your business can often lessen some of the risk associated with new businesses. Over the last 20 years, I have been involved in the purchase and sale of over 50 closely held and family-owned businesses. In some cases, the transactions were easy…

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Rolling with the Punches

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In talking to other founders and CEOs of fast moving companies, you quickly understand that rapid growth is often caused by the luck of being at the right place at the right time. Many successful entrepreneurs share an ability to seize opportunity when and where it presents itself, even if it comes in a way that was not part of their original plan. I first realized that seizing opportunities was paramount to being a business…

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