(November 27, 2012) Willow Grove, PA – AnswerNet, the world’s largest privately held telemessaging firm, has launched a new Appointment Reminder Service. The service provides customers with an affordable, cloud-based appointment reminder solution that does not require hardware or software setup. From doctor’s offices to day spas, it is a great tool for any business looking for an easy way to manage their appointment schedules.
AnswerNet’s Appointment Reminder Service offers significant cost savings to businesses whose success is based on appointment management. AnswerNet’s CEO and President, Gary Pudles, explains, “One missed doctor’s appointment can cost a practice $100 or more. If three appointments are missed a week, then that is 12 appointments per month or $1200! With our new Appointment Reminder Service, businesses can now protect themselves from ‘no-shows’ by providing a simple way to confirm, cancel or reschedule appointments.”
The service is a simple, online system that takes your appointment data and uses real voice talent to record the details of those appointments. It then sends the message to the recipient via telephone, email, text or smart phone application. The patient or customer has the option to accept, change or cancel appointments through an interactive voice response system. In some cases, they may be transferred to either a call center agent or to the client’s office to confirm the appointment.
AnswerNet’s Appointment Reminder Service is an affordable and easy-to-use tool that any company can benefit from. For more details about AnswerNet’s Appointment Reminder Service, visit http://www.answernet.com/appointment-reminder.asp or call AnswerNet at 1-800-411-5777 to get started.
AnswerNet, the world’s largest privately held telemessaging firm, provides full service Inbound, Outbound and E-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the continental United States and Canada, providing a vast range of systems to optimize order entry, telephone answering services,sales, lead qualification,market research and other contact management solutions for a client base of over 35,000. Processing over 60 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine’s annual “Inc. 500” List of Fastest Growing Private Companies, Customer Interaction Solutions Magazine’s Top 50 Teleservices Agencies and most recently was added to SmartCEO Magazine’s list of Best Run Companies for 2012.