Tag: Article Contribution

Improving Customer Service Using Mobile Technology

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Mobile technology (SMS/text) makes it relatively easy and cost-efficient to improve a company’s customer service, as texting is the preferred communication channel for 50 percent of the consumer population. The average American spends 158 minutes a day on their smartphone or tablet.[1] That’s more than two-and-a-half hours! Worldwide, 2.27 trillion texts are sent every year. By text-enabling a landline phone number, businesses can interact directly with customers anyhow or anywhere they choose. It makes effective…

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10 Tips for Effective Networking

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Increase your opportunities for more business or find more job opportunities by using these tips for effective networking. 1. Consider any encounter with another person to be an opportunity to tell him/her what you do and vice versa – that’s Networking 101. Don’t just consider business events as a time to “network.” 2. Get business cards that are professionally designed and printed, so you can give them out anywhere. And, if your company name and…

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Happy Holidays!

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By Gary Pudles Happy Holidays from everyone at AnswerNet! As 2010 winds down and the New Year fast approaches, I have been thinking a lot about our customers and how grateful we are to do business with them. I also think about how much they entrust us to help their businesses operate smoothly when they are not there. In my business, I could be gone for days and no one would notice. Well, maybe they would…

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Your Prospective Customers Are Busy, Too! Make Doing Business With You Easy!

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We’ve all heard the saying, “Out of sight, out of mind.” Compound that with the fact that we are all on information overload and moving at such a hectic pace, with overwhelming demands on our time and attention, that we must put ourselves in our customers’ (or prospects’) shoes and make it easy to do business with us. To that end, here are three very common “problems” and suggested “remedies” for you to consider. Problem:…

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