Gary Pudles Selected For 2013 ATSI President’s Award


(June 11, 2013) Willow Grove, Pa. – Gary Pudles, President and CEO of AnswerNet, has been awarded the 2013 Association of TeleServices International (ATSI) President’s Award. The award was presented by ATSI President, Maryann Wetmore, during the 2013 ATSI Conference. The President’s Award is reserved for those who have demonstrated continuing exceptional service and support to companies and colleagues in the call center industry.

Pudles has been involved with ATSI since AnswerNet opened its doors in 1998. He is an active member in the organization, having been a presenter at their annual conferences over the years, hosting their annual conference red carpet event and sitting on several committees including the Annual Convention, Government Relations and Learning by Association (LBA) Award Committee. He credits ATSI for helping him grow as a call center leader.

“I am honored to receive this award,” says Pudles. “The ATSI organization has always been a great resource for me and my company. I am inspired by the people and the opportunities it provides for those in the telecommunications industry; I am always happy and grateful to be invited to participate and provide guidance or feedback when asked.”

This was not the only honor AnswerNet received at the 2013 ATSI Conference. AnswerNet’s Phoenix, AZ office won the ATSI Award of Excellence for the 16th consecutive year. The award is given to call centers that consistently provide outstanding service to their clients.

To learn more about ATSI and its award programs, please visit To learn more about Gary Pudles or AnswerNet, please visit

About AnswerNet:

AnswerNet is the world’s largest privately held telemessaging (telephone answering) firm and full-service provider of inbound, outbound, electronic and business process outsourcing (BPO) call center services. AnswerNet operates over 50 contact centers within North America and has one near-shore location. AnswerNet provides a wide range of services, from its core capabilities of telephone answering, hotlines, customer service sales, lead qualification and market research to a variety of business process outsourcing options including CRM hosting, email management, and order processing. The company processes more than 60 million contacts every year, for a client base of 35,000. AnswerNet’s award-winning approach has been recognized many times, including in Inc. Magazine’s annual “Inc. 500 List of Fastest Growing Private Companies,” Customer Interaction Solutions Magazine’s “Top 50 Teleservices Agencies” and SmartCEO Magazine’s “List of Best-Run Companies.”

T’is ALWAYS the Season at AnswerNet


T’is the season of giving, caring, sharing and doing good things for other people. So it seemed the perfect time to share our latest website –

The AnswerNet Cares website is dedicated to the efforts of the AnswerNet Cares committee, the good work that has been done by AnswerNet employees, the workings of donor-advised-funds and FJC, the fund managers who administrate AnswerNet Cares donation distribution. As a result of AnswerNet Cares, Gary Pudles received the American Teleservices Association’s Spirit of Philanthropy Award in 2009 in recognition of the creation of the program and the causes it has supported.

The AnswerNet Cares website allows the world at large, including media contacts, search engines, customers, and prospects to see that we are much more than a group of small companies or individual workers. They can now see a tightly knit community that cares for their friends and neighbors in need and that our Core Values are much more than words on paper. They can feel confident and proud of their relationships with AnswerNet.

This website, and AnswerNet Cares as a whole, embodies the Core Values of the AnswerNet family. We are Passionate with Good Attitudes, Team players who are Detail Oriented and believe (and practice) open Communication delivered in a Kind and Likable manner.

We encourage you to log on to the website and see for yourself what the combined efforts of a group of dedicated employees can do.