Tag: CAM-X

Call Center CEO Wins Coveted Industry Award for Ethics and Quality

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November 5, 2015, Willow Grove, PA ─ CEO and President of call center provider AnswerNet, Gary Pudles, has been honored with the 2015 Tom Ryan Award for Ethics, Integrity and Quality Above All. Pudles received this prestigious honor from the Canadian Call Management Association (CAM-X) at the 51st Annual CAM-X Convention and Trade Show held recently at the Doubletree Hilton in Charleston, SC. The award — created in honor of telemessaging pioneer Tom Ryan —…

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This Valentine’s Day, fall in love…with your call center.

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The first time you talked to each other, there were butterflies. You had to admit it was a thrill to meet someone who listened to you, and  knew exactly what you needed. However, I am not talking about your soul mate. I am talking about your call center. Okay, falling in love with a call center is a bit of a stretch. However starting a new business relationship is just like starting a personal relationship….

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CAM-X Continues Support of Breast Cancer Research

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By Peter DeHaan, Contributing Blogger This year, with the support of CAM-X members and vendors, the association raised an astounding $50,000 for the Canadian Breast Cancer Foundation. The ever-generous John Ratliff not only offered up his lovely locks to be shorn in the “Shave to Save” event, but also handed over a check for $10,000, the result of his staff members’ fundraising efforts. Before the last lock fell to the floor, another $26,500 was raised to…

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