(June 14, 2013) Willow Grove, Pa. – AnswerNet, the world’s largest privately held telemessaging firm and full-service provider of inbound, outbound, electronic and business process outsourcing (BPO) contact center services, launches a new location in Costa Rica this month. Adding to its existing locations throughout the U.S. and Canada, AnswerNet continues to grow its business by offering a complete suite of call center services at a variety of locations to suit every client need.
AnswerNet’s new contact center in Costa Rica has 125 seats with room to grow. The site will serve as a near-shore resource for clients looking to cost-effectively launch long-term campaigns.
Gary Pudles, CEO and President of AnswerNet, is excited about the new location and the potential it offers. “AnswerNet’s expansion to Costa Rica was driven by client requirements and has turned into a whole new line of business for us,” says Pudles. “This expansion is an example of our commitment to provide sustainable and affordable solutions to our clients.”
AnswerNet Costa Rica is already seeing great success. The new site has signed a number of new programs since it opened. To learn more about AnswerNet and our call center locations, please visit www.AnswerNet.com.
AnswerNet is the world’s largest privately held telemessaging (telephone answering) firm and full-service provider of inbound, outbound, electronic and business process outsourcing (BPO) call center services. AnswerNet operates over 50 contact centers within North America and has one near-shore location. AnswerNet provides a wide range of services, from its core capabilities of telephone answering, hotlines, customer service sales, lead qualification and market research to a variety of business process outsourcing options including CRM hosting, email management, and order processing. The company processes more than 60 million contacts every year, for a client base of 35,000. AnswerNet’s award-winning approach has been recognized many times, including in Inc. Magazine’s annual “Inc. 500 List of Fastest Growing Private Companies,” Customer Interaction Solutions Magazine’s “Top 50 Teleservices Agencies” and SmartCEO Magazine’s “List of Best-Run Companies.”