Tag: Etiquette

The Etiquette of Email

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By Gary Pudles This past year, one of my senior directo¬≠rs gave a presentation about effective email communication to the attendees of our annual national meeting. It was important to me to provide this training because emails can be easily misinterpreted. In fact, 80% or more of our intention when delivering information is derived from facial expression, voice tone and body language. These signals are not there in an email, text or even a letter….

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