AnswerNet named as one of the Top 50 Inbound, Outbound and Global Aggregated Teleservices Agencies Nine Years in a Row


AnswerNet, the world’s largest telemessaging firm, announced today that TMC, a global, integrated media company, has ranked AnswerNet on its 26th Annual Top 50 Teleservices Agencies in the Inbound, Outbound and Global Aggregated categories. This marks the ninth consecutive year that AnswerNet has been awarded this honor.

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Call Center Glossary: CRM Transcription Services


CRM Transcription Services: CRM Transcription Services allow salespeople to call in and record information to a voice recording system. The recorded (or emailed) information is then transcribed and entered into the salesperson’s Customer Relationship Management (CRM) database or system. To learn more about AnswerNet’s CRM Transcription Services, Click Here!