Tag: TAS

The Top Twenty Call Center Services

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New study reveals the twenty call center services most often sought by businesses… Based on a recent AnswerNet study of over 4,000 business inquiries seeking an array of 60 different call center services, 80% of businesses seeking call center services were looking for inbound call center services. 20% of inquiries were for outbound services. A study of the Inbound inquiries was performed to determine which types of inbound and out bound services businesses most often…

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What to Look for When Evaluating A Telephone Answering Service

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All telephone answering service providers are not alike. It goes without saying that consumers should comparison shop before a purchase, and outsourcing answering services is no different. But, in addition to price differences, there are several other points of divergence among vendors. Read on for some key areas to look for when evaluating a telephone answering service: Month-to-Month Agreements and Per-minute Billing A yearly contract may not be the most cost-efficient option for your business….

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