Tag: teleservices

AnswerNet Recognized as Top 50 Teleservices Agency by CUSTOMER Magazine for 12th Consecutive Year

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(July 28, 2014) Willow Grove, PA – AnswerNet, a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services, has been recognized by TMC’s CUSTOMER Magazine as a top 50 teleservices agency for the 12th consecutive year. TMC identifies the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the…

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AnswerNet.com – How May I Help You? Made Simpler.

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As an ever growing company, AnswerNet.com started to become increasingly complex and a little difficult to navigate.  With two decades of new great services and an increasing understanding of our clients’ needs, it became time to reorganize and redecorate our internet home-base. With mobile responsiveness and easier access to all our great services the website has been entirely redesigned.  Whether you’re on a computer, a tablet, or even your mobile device, the new and improved…

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A Special Thanks For a Job Well Done

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By Gary Pudles The world of outbound teleservices usually experiences call spikes, and the world of political outbound is typically even worse. Despite a lot of promises, you never know if you are actually going to get the work, and then the week or two before the elections the candidates’ campaigns scramble to get calls made. They are always surprised by the staffing challenges that their last minute requests generate. This year, the outbound sites at AnswerNet…

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AnswerNet Phoenix Wins Again!

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The Award of Excellence judging process includes six months of intensive testing of call handling skills such as courtesy, response time, accuracy and overall service to clients – the cornerstones of the call management industry. If a call center scores 80 percent or higher in every category, they earn the coveted ATSI Award of Excellence. This year, AnswerNet’s Phoenix, Arizona location received the Award of Excellence for the thirteenth time in fourteen years. At the…

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