New study reveals the twenty call center services most often sought by businesses…

Based on a recent AnswerNet study of over 4,000 business inquiries seeking an array of 60 different call center services, 80% of businesses seeking call center services were looking for inbound call center services. 20% of inquiries were for outbound services.

A study of the Inbound inquiries was performed to determine which types of inbound and out bound services businesses most often seek. The study reveals twenty call center services that are the most often sought by businesses – ten for inbound and ten for outbound – providing insight on how businesses most often use call center services.

Discover the top inbound and outbound call center services. See the full study:
“The Top Twenty  Call Center Services“