Author: AnswerNet Blogger

AnswerNet Acquires Synergy Solutions – Growing Footprint in Customer Engagement and Contact Center Solutions

(July 9, 2018) Philadelphia, PA ─ AnswerNet, a full-service provider of inbound, outbound and automated contact center services, acquires Synergy Solutions in an asset transaction. Synergy Solutions specializes in high-touch consultative customer service and sales support programs for many of the nation’s leading brands. Headquartered in Phoenix, Arizona, Synergy Solutions was established in 1999 and focuses on innovative customer interaction solutions with an emphasis on proactive and innovative process improvement. This allows Synergy Solutions to provide superior…

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AnswerNet and Connect Direct Partner to Bring Customer Service Solutions and Jobs to Deaf and Hard of Hearing People

Improving Communications for the Deaf Community   (June 12, 2018) Philadelphia, Pa. – AnswerNet and Connect Direct have partnered to bring the deaf community to the forefront of today’s customer service solutions. With 1 million Deaf and hard of hearing individuals in the United States, it is astonishing how little progress has been made in customer service communications. While the use of smart phones and video chat has been well-established over the past few years, companies still…

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AnswerNet Notice: Service Impact- Atlanta location

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Dear AnswerNet Family/AnswerNet Clients: As you may be aware, our Morrow, Georgia office’s ceiling collapsed last night, Thursday Sept. 14 at 11:42 PM EST. This is the AnswerNet office handling your account. The collapse made it impossible for our Morrow agents to take calls on your account. The good news is that our disaster preparations worked flawlessly. Your calls were routed to our other call centers where the agents were able to manage your account….

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Grow your Business with Outbound Contact Center Services

We can help you grow your business with our contact center services. Appointment Setting Sales reps need a full pipeline of warm leads. Our agents can cold call for you and your team. We will take your leads, make the cold calls and set face-to-face sales appointments for your sales staff. Telemarketing Telemarketing campaigns are a proven and cost-effective method. Campaigns can increase sales, profits and customer satisfaction without increasing your staffing and training costs….

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