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AnswerNet Acquires Synergy Solutions – Growing Footprint in Customer Engagement and Contact Center Solutions

(July 9, 2018) Philadelphia, PA ─ AnswerNet, a full-service provider of inbound, outbound and automated contact center services, acquires Synergy Solutions in an asset transaction. Synergy Solutions specializes in high-touch consultative customer service and sales support programs for many of the nation’s leading brands. Headquartered in Phoenix, Arizona, Synergy Solutions was established in 1999 and focuses on innovative customer interaction solutions with an emphasis on proactive and innovative process improvement. This allows Synergy Solutions to provide superior…

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AnswerNet Acquires TACTION Inc.

(December 2, 2014) Willow Grove, PA ─ AnswerNet , a full-service provider of inbound, outbound and automated call center and business process outsourcing (BPO) services, has acquired the TACTION business from New England 800. TACTION is a customer service contact center formerly located in Waldoboro, Maine, now operating in Rockland, Maine. TACTION provides inbound customer service for a variety of clients, specializing in resolving customer complaints, return merchandise, and other client-related services for major travel…

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AnswerNet Launches New Site in Costa Rica

(June 14, 2013) Willow Grove, Pa. – AnswerNet, the world’s largest privately held telemessaging firm and full-service provider of inbound, outbound, electronic and business process outsourcing (BPO) contact center services, launches a new location in Costa Rica this month. Adding to its existing locations throughout the U.S. and Canada, AnswerNet continues to grow its business by offering a complete suite of call center services at a variety of locations to suit every client need. AnswerNet’s…

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AnswerNet Expands its Services in Massachusetts

AnswerNet proudly announces the addition of Exchange Network of Billerica, Massachusetts to its growing family of telephone answering services and call centers. “We are extremely pleased to bring Exchange Network and its employees on board with AnswerNet,” says AnswerNet President and CEO Gary A. Pudles. “Exchange Network has done a great job of providing premier telephone answering and call center services to its clients throughout the Merrimack Valley and New England for over 60 years.”…

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