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AnswerNet Acquires Synergy Solutions – Growing Footprint in Customer Engagement and Contact Center Solutions

(July 9, 2018) Philadelphia, PA ─ AnswerNet, a full-service provider of inbound, outbound and automated contact center services, acquires Synergy Solutions in an asset transaction. Synergy Solutions specializes in high-touch consultative customer service and sales support programs for many of the nation’s leading brands. Headquartered in Phoenix, Arizona, Synergy Solutions was established in 1999 and focuses on innovative customer interaction solutions with an emphasis on proactive and innovative process improvement. This allows Synergy Solutions to provide superior…

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AnswerNet Notice: Service Impact- Atlanta location

Dear AnswerNet Family/AnswerNet Clients: As you may be aware, our Morrow, Georgia office’s ceiling collapsed last night, Thursday Sept. 14 at 11:42 PM EST. This is the AnswerNet office handling your account. The collapse made it impossible for our Morrow agents to take calls on your account. The good news is that our disaster preparations worked flawlessly. Your calls were routed to our other call centers where the agents were able to manage your account….

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AnswerNet’s Gary Pudles Honored with ATSI Hall of Fame Award

June 30, 2016, Willow Grove, PA — Gary Pudles, President and CEO of AnswerNet, was inducted into the Association of TeleServices International (ATSI) Hall of Fame this month, at the Association of TeleServices International Conference held in Tampa, Fla. The ATSI Hall of Fame Award is given to deserving individuals in appreciation for their contributions to the teleservices industry over a significant number of years. Pudles was presented with this honor for his years of…

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ADAMservices.net Medical Answering Services Website Gets Facelift

May 17, 2016, Willow Grove, PA ─ Following the rollout of several innovative call center technologies applicable to the medical field, leading call center provider, AnswerNet, has launched a new and improved website for its Advanced Doctors’ Answering and Messaging Services. ADAMservices.net will better provide doctors, hospitals, dentists and others in healthcare with information on outsourcing medical answering services. ADAMservices.net is designed to help those in the medical industry to discover new call center tools…

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