“Can You Hear Me?” Phone Scam Warning
“Yes.” That one simple word can turn your piggy bank upside down and rob you of your money and here’s why: The Federal Communications Commission is warning consumers about a new phone scam that will record your voice reply of “Yes” as a voice signature to your funds. The conversation can start out as harmless as “Are you the homeowner?” but the most common phrase has been “Can you hear me?” If and when you…
Read More »Grow your Business with Outbound Contact Center Services
We can help you grow your business with our contact center services. Appointment Setting Sales reps need a full pipeline of warm leads. Our agents can cold call for you and your team. We will take your leads, make the cold calls and set face-to-face sales appointments for your sales staff. Telemarketing Telemarketing campaigns are a proven and cost-effective method. Campaigns can increase sales, profits and customer satisfaction without increasing your staffing and training costs….
Read More »Three Ways any Business Can Benefit from Answering Services
Save Your Money: An answering service can save you money by eliminating the overhead costs of hiring your own reception staff. Never Lose A Client: Most answering services are 24/7, ensuring you never miss a call from your top customers. Save Yourself Some Time: Lets your staff focus on other duties.
Read More »10 Steps to Improve Customer Service
Businesses are constantly looking for the answer to improve their relationships with their customers and the answer is often obvious and overlooked – improve your customer service. When asked what skill is the most valuable in customer service, most people will say “being a people person”. But what exactly is a “people person”? The term is too general and vague to be used an as accurate description of who you want working with your clients,…
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