Tag: answernet
Best Practices for Lead Generation
A superior sales team is crucial, particularly in call centers, for a business to maintain an effective marketing and lead generation strategy. While lead generation is an important initiative for companies, it can at times be stressful. When an influx of calls come in, or when something goes awry, organization is imperative. There are several best practices sales teams can utilize in order to amplify their lead generation efforts. Here are some of the tips…
Read More »Improving Customer Service Using Mobile Technology
Mobile technology (SMS/text) makes it relatively easy and cost-efficient to improve a company’s customer service, as texting is the preferred communication channel for 50 percent of the consumer population. The average American spends 158 minutes a day on their smartphone or tablet.[1] That’s more than two-and-a-half hours! Worldwide, 2.27 trillion texts are sent every year. By text-enabling a landline phone number, businesses can interact directly with customers anyhow or anywhere they choose. It makes effective…
Read More »ADAMservices.net Medical Answering Services Website Gets Facelift
May 17, 2016, Willow Grove, PA ─ Following the rollout of several innovative call center technologies applicable to the medical field, leading call center provider, AnswerNet, has launched a new and improved website for its Advanced Doctors’ Answering and Messaging Services. ADAMservices.net will better provide doctors, hospitals, dentists and others in healthcare with information on outsourcing medical answering services. ADAMservices.net is designed to help those in the medical industry to discover new call center tools…
Read More »The Top Twenty Call Center Services
New study reveals the twenty call center services most often sought by businesses… Based on a recent AnswerNet study of over 4,000 business inquiries seeking an array of 60 different call center services, 80% of businesses seeking call center services were looking for inbound call center services. 20% of inquiries were for outbound services. A study of the Inbound inquiries was performed to determine which types of inbound and out bound services businesses most often…
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