Tag: answernet

What to Look for When Evaluating A Telephone Answering Service

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All telephone answering service providers are not alike. It goes without saying that consumers should comparison shop before a purchase, and outsourcing answering services is no different. But, in addition to price differences, there are several other points of divergence among vendors. Read on for some key areas to look for when evaluating a telephone answering service: Month-to-Month Agreements and Per-minute Billing A yearly contract may not be the most cost-efficient option for your business….

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Call Center Father and Son to Present at 2016 National Amtelco Equipment Owners Association Conference

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February 16, 2016, Willow Grove, PA ─ Gary Pudles, President and CEO of AnswerNet, will present “Corporate Culture/Core Values: How to Maintain Them” at this year’s National Amtelco Equipment Owners (NAEO) Conference. Pudles is an ideal presenter on this topic, as AnswerNet has been honored recently with a SmartCEO Corporate Culture Award for its creative, collaborative workplace. Having grown the company partially through acquisitions, Pudles is a veteran at integrating corporate cultures to ultimately result…

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CallCenterServices.com to Provide Businesses with Educational Resources on Call Center Outsourcing

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December 21, 2015, Willow Grove, PA ─ Leading call center provider, AnswerNet, has launched a new website to provide tips and knowledge on call center services for organizations wanting to learn more about outsourcing best practices. CallCenterServices.com offers white papers and infographics on a myriad of topics, from telephone answering services to telemarketing and SMS text. Companies that are new to the world of outsourcing call center services will find the website is a great…

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Call Center CEO Wins Coveted Industry Award for Ethics and Quality

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November 5, 2015, Willow Grove, PA ─ CEO and President of call center provider AnswerNet, Gary Pudles, has been honored with the 2015 Tom Ryan Award for Ethics, Integrity and Quality Above All. Pudles received this prestigious honor from the Canadian Call Management Association (CAM-X) at the 51st Annual CAM-X Convention and Trade Show held recently at the Doubletree Hilton in Charleston, SC. The award — created in honor of telemessaging pioneer Tom Ryan —…

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