Tag: Call Center Management
Best Practices for Lead Generation
A superior sales team is crucial, particularly in call centers, for a business to maintain an effective marketing and lead generation strategy. While lead generation is an important initiative for companies, it can at times be stressful. When an influx of calls come in, or when something goes awry, organization is imperative. There are several best practices sales teams can utilize in order to amplify their lead generation efforts. Here are some of the tips…
Read More »AnswerNet.com – How May I Help You? Made Simpler.
As an ever growing company, AnswerNet.com started to become increasingly complex and a little difficult to navigate. With two decades of new great services and an increasing understanding of our clients’ needs, it became time to reorganize and redecorate our internet home-base. With mobile responsiveness and easier access to all our great services the website has been entirely redesigned. Whether you’re on a computer, a tablet, or even your mobile device, the new and improved…
Read More »A Family from Across North America – The AnswerNet National Meeting
As the Director of Marketing for AnswerNet since last August; 2011 was my first AnswerNet National Meeting. I expected a sales and operations convention where the managers from around the country met to discuss opportunity, challenge, and processes that are unique to our business and to AnswerNet. I expected an awards ceremony, some networking and “team building” events, and then to pack my bag and head home. But, what I found was a meeting that was…
Read More »Podcast: The Common Denominators of Successful Call Centers
AnswerNet President and CEO Gary Pudles hosted an education session, The Common Denominators of Successful Call Centers, at the American Teleservices Association’s Annual Convention & Expo in October 2009. Click Here to listen to the full presentation!
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