Tag: Call Center
AnswerNet and Connect Direct Partner to Bring Customer Service Solutions and Jobs to Deaf and Hard of Hearing People
Improving Communications for the Deaf Community (June 12, 2018) Philadelphia, Pa. – AnswerNet and Connect Direct have partnered to bring the deaf community to the forefront of today’s customer service solutions. With 1 million Deaf and hard of hearing individuals in the United States, it is astonishing how little progress has been made in customer service communications. While the use of smart phones and video chat has been well-established over the past few years, companies still…
Read More »Millennials Have Changed the Way We Communicate
SMS/Live Chat A faster, easier, and more preferred communication tool, texting is a huge part of the millennial generation and it’s time that it has won the rest of us over. More likely than not, you’ve felt the push to stray away from calls and turn to SMS instead. Millennials are coming into the work place and they are bringing texting with them. Many contact centers are limited to only using voice for customer care…
Read More »ADAMservices.net Medical Answering Services Website Gets Facelift
May 17, 2016, Willow Grove, PA ─ Following the rollout of several innovative call center technologies applicable to the medical field, leading call center provider, AnswerNet, has launched a new and improved website for its Advanced Doctors’ Answering and Messaging Services. ADAMservices.net will better provide doctors, hospitals, dentists and others in healthcare with information on outsourcing medical answering services. ADAMservices.net is designed to help those in the medical industry to discover new call center tools…
Read More »Are you down with TPP?
The long-negotiated Trans-Pacific Partnership (TPP) has been signed by leaders of the twelve involved nations on February 4, 2016 in Auckland, New Zealand. Considered one of the most ambitious free trade agreements in history, the Trans-Pacific Partnership (TPP) is meant to foster trade and economic ties between the US, Japan, Malaysia, Vietnam, Singapore, Brunei, Australia, New Zealand, Canada, Mexico, Chile, and Peru. Talks of the agreement began in 2005 between Brunei, New Zealand, Chile,…
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